Support and FAQ

I can’t remember my password. How do I login?

Please navigate to the homepage or login page and then click the ‘Forgot your password?’ link. This will then ask you to enter your email address or username. You will then receive an email with instructions for resetting your password.

Why can’t I register for the portal?

If you are registering manually your email address must belong to an approved company domain in order to progress through registration.